FindaTradie – Privacy Policy

Introduction
FindaTradie is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services. By using our website, you agree to the collection and use of information in accordance with this policy.

Who We Are
FindaTradie operates as an online platform connecting homeowners with independent tradespeople across the UK. For the purposes of data protection law, FindaTradie is the data controller of your personal data.

Information We Collect
We may collect and process the following types of personal data:

Personal identification information such as name, email address, and phone number

Account information when you register on the platform

Details of job requests or enquiries you submit

Communication data when you contact us or are contacted through the platform

Technical data such as IP address, browser type, and usage data

Any other information you voluntarily provide

How We Use Your Information
We use your personal data to:

Provide and operate our services

Connect you with relevant tradespeople

Manage your account and enquiries

Improve our website and user experience

Communicate with you regarding your requests or account

Comply with legal obligations

Sharing Your Information
We may share your information:

With relevant tradespeople when you submit a job request

With service providers who support our platform (such as hosting or analytics providers)

Where required by law or to protect our legal rights

We do not sell your personal data to third parties.

Legal Basis for Processing
We process your personal data based on:

Your consent (e.g. when submitting a lead or contacting us)

The performance of a contract (e.g. providing platform services)

Legitimate interests (e.g. improving our services)

Compliance with legal obligations

Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Your Rights
Under UK data protection law, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Restrict or object to processing

Request transfer of your data

Withdraw consent at any time where applicable

To exercise your rights, please contact us using the details below.

Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no online system can be guaranteed to be completely secure.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Cookies
Our website uses cookies and similar technologies. Please refer to our Cookie Policy for more information.

International Transfers
Where your data is transferred outside the UK, we will ensure appropriate safeguards are in place to protect your information.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.

Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact FindaTradie via the contact details provided on the website.